Effective Date: August 28, 2026
1. Overview & Pedagogical Commitment
Because LinkWork Point strictly limits workshop cohort sizes to 12 participants and reserves dedicated instructor time for private chart clinics, late cancellations directly affect class composition and prevent waitlisted analysts from attending. This Refund & Rescheduling Policy establishes fair and transparent rules for both students and instructors.
2. Multi-Week Cohort Workshops & Weekend Intensives
For scheduled cohort programs (including our 4-Week Multi-Timeframe Intensive and 2-Day Weekend Workshops):
- Full Refund (100%): Cancellations requested in writing at least 14 calendar days prior to the official cohort start date are eligible for a 100% tuition refund, minus any standard bank transfer processing fees.
- Partial Refund (70%): Cancellations requested between 13 and 7 calendar days prior to the start date are eligible for a 70% refund of tuition paid.
- Non-Refundable Window: Cancellations made within less than 7 calendar days of the start date are non-refundable, as course materials, physical studio seats, and instructor schedules have been finalized.
- Work Already Commenced: Once the first live workshop session has begun, no refunds will be issued under any circumstances.
3. One-Time Cohort Transfer / Rescheduling Option
If unforeseen personal, health, or professional obligations prevent you from attending a registered cohort, you may request a one-time transfer to the next scheduled cohort of the same program without penalty, provided written notice is submitted at least 5 business days before the start date.
4. 1-on-1 Private Chart Clinics & Diagnostic Sessions
For individual consultations and diagnostic audits:
- Rescheduling: You may reschedule your private 90-minute consultation up to 48 hours prior to your appointment time without fee.
- Late Cancellation / No-Shows: Cancellations made with less than 48 hours notice or missed appointments (no-shows) will forfeit the session fee, as prior diagnostic preparation has already commenced.
- Diagnostic Reports: Once written diagnostic analysis of your trade logs has commenced, session fees are strictly non-refundable.
5. Non-Refundable Items & Materials
The following items are non-refundable:
- Custom written trade journal audits once prepared and delivered.
- Printed physical workbooks, marked-up chart portfolios, and distributed digital curriculum files.
- Administrative registration deposits.
6. Refund Processing Method & Timelines
Approved refunds are processed via the original method of payment (bank wire transfer or commercial invoice refund). Once approved by our administration desk:
- Domestic South Korean bank refunds are credited within 3 to 5 business days.
- International wire refunds are credited within 7 to 10 business days, depending on intermediary banking channels.
7. Instructor Cancellation or Schedule Changes
In the rare event that LinkWork Point must cancel a scheduled workshop due to instructor emergency, severe weather, or force majeure, registered participants will be offered the choice of an immediate 100% full refund or priority seat transfer to the rescheduled dates.
8. How to Request a Refund or Rescheduling
To submit a formal refund or rescheduling request, please send an email containing your full name, invoice number, and enrolled program to:
LinkWork Point Administration Desk
Email: info@linkworkpoint.click
Telephone: 052-276-4927
Studio: Choi Eunji, 19-4 Sinjeong-ro 78beon-gil, Nam-gu, Ulsan, 44644